Privacy Policy

Last updated: August 8, 2026

Cool Tech Comfort Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you contact us, request service, or interact with our advertisements on Facebook, Instagram, or our website.

Information We Collect

When you submit a contact form, lead form, or request a quote, we may collect your name, phone number, email address, postal code, and details about the heating, cooling, or refrigeration service you need.

How We Use Your Information

We use the information you provide solely to:

• Respond to your service request or inquiry;
• Schedule and provide HVAC and refrigeration services;
• Provide quotes and follow up about your request;
• Contact you regarding your service.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only with service technicians and staff necessary to fulfill your request, or where required by law.

Advertising

If you submit a form through one of our Facebook or Instagram ads, your information is provided to us by Meta Platforms, Inc. in accordance with Meta's data policies and is used only to contact you about your request.

Cookies, Analytics and Advertising Technologies

Our website uses cookies and similar technologies to understand how visitors find and use the site, and to measure whether our advertising works. These include:

• Google Analytics — anonymous statistics about pages viewed, how visitors arrived, and which pages lead to a booking. You can opt out with Google's browser add-on.
• Meta Pixel — tells us when someone who saw our Facebook or Instagram ad went on to call or book, so we do not waste money advertising to people who already contacted us. You can manage this in your Facebook ad preferences.
• Our own measurement — we record page visits, taps on our phone numbers, and completed bookings in our own database, along with the source that referred you (for example a Google search or an ad). This stays with us and is never sold or shared.

Visitors from the European Economic Area, the United Kingdom and Switzerland have analytics and advertising storage disabled by default, and no such cookies are set for them unless they consent.

You can block or delete cookies in your browser settings. The site works normally without them; only our ability to measure is affected.

Data Retention

We retain your information only as long as necessary to provide services and meet legal obligations.

Your Rights

You may request that we update or delete your personal information at any time by contacting us.

Contact Us

Cool Tech Comfort Inc.
Phone: (519) 990-0846
Email: cooltechcomfortinc@gmail.com
Website: cooltechcomfort.ca